Privacy Policy for CONNECTit

Effective Date: August 01, 2026

Application Name: CONNECTit (Package: com.connectit.technolite)

Developer: Technolite Business Solutions Pvt Ltd

1. Information We Collect and Permission Usage

CONNECTit requests specific Android runtime permissions to deliver its core call management and message scheduling features:

• Call Logs Permission (READ_CALL_LOG): Required for our core Call Manager feature to detect call events (incoming, outgoing, and missed calls), record call log history, calculate call duration analytics, and display call reports to the user.
• Phone Call State Permission (READ_PHONE_STATE): Required to monitor real-time telephony state (ringing, active call, call ended) and identify SIM 1 vs SIM 2 card slots on dual-SIM devices for accurate automation dispatching.
• SMS Permission (SEND_SMS): Required for our native SMS Scheduler service, allowing users to compose, queue, and dispatch text SMS messages to their business contacts.
• Contacts Permission (READ_CONTACTS & WRITE_CONTACTS): Required to allow users to select contacts for SMS scheduling and to provide auto-save functionality for new business contact details.
• Notification Permission (POST_NOTIFICATIONS): Required on Android 13+ devices to display foreground service status alerts and message delivery notifications.
• Account & Authentication Information: We collect mobile phone numbers and email addresses via Firebase Authentication to create user accounts, verify active subscription licenses, and secure single-device access.
• Device Identifiers: We collect unique device identifiers (Android ID) strictly for authentication and single-device license validation.

2. How We Use Your Information

We use the collected information exclusively for the following operational purposes:

• To execute core Call Manager analytics and display call reports.
• To send user-scheduled text SMS messages.
• To identify SIM 1/SIM 2 lines for proper messaging and call tracking.
• To manage user authentication and subscription licensing.
• To maintain persistent background service automation as configured by the user.

3. WhatsApp Messaging & In-App WebViews

CONNECTit includes features for business messaging and managing your business mini website:

• WhatsApp Gateway Dispatching: If you configure WhatsApp automation, messages and media attachments are dispatched using your configured WhatsApp instance credentials. We do NOT store, monitor, or read your private WhatsApp conversations.
• In-App WebViews & Photo Selection: When editing your business mini website in-app, photo uploads use Android's secure System Photo Picker. We do NOT scan or access your device's photo gallery outside of files you explicitly select.

4. Data Protection and Security

We implement industry-standard administrative, technical, and physical security measures to protect your data. All data transmissions between CONNECTit and our servers (including Firebase Authentication and Cloud Realtime Database) are encrypted using Secure Sockets Layer / Transport Layer Security (HTTPS/TLS) protocols.

5. Third-Party Services & No Ad Tracking

CONNECTit uses trusted third-party service providers strictly for infrastructure and analytics support:

• Firebase Authentication & Realtime Database (Google Inc.): For user authentication, cloud configuration storage, and security.
• Firebase Crashlytics: For monitoring application stability and fixing crash reports.

No Ad Tracking: We do NOT display 3rd-party advertisements, nor do we sell, rent, or trade your personal data to ad networks or data brokers.

6. Prominent Disclosure and User Consent

In accordance with Google Play Store Policies, CONNECTit presents a clear In-App Prominent Disclosure Pop-Up prior to requesting runtime access to sensitive permissions (Call Logs, Phone State, SMS, Contacts, Notifications, and Auto-Start). Users may choose to grant or deny these permissions at any time via Android System Settings.

7. Account and Data Deletion Options

In accordance with Google Play User Data Policies, CONNECTit provides two methods for users to delete their account and associated data:

• Method 1 (Direct In-App Deletion): Users can instantly delete their account inside the CONNECTit mobile app by navigating to Profile ➔ Settings Icon (Top Right) ➔ Red DELETE ACCOUNT Button and confirming their account password. All server data is erased immediately.
• Method 2 (Web / Email Request): Users may also request account deletion via email at support@connectitapp.com. Requests are processed within 7 business days.

8. Data Retention Period

Local call activity summaries and message logs remain stored on your device until cleared by the user. Server registration data is retained as long as your account remains active. Upon account deletion, all personal user data is permanently purged from our servers.

9. Children's Privacy

CONNECTit is designed for business professionals and is not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.