Privacy Policy for CONNECTit App
Last Updated: 10-11-2024

1. Introduction

Welcome to CONNECTit, an app developed by Technolite Business Solutions Pvt. Ltd. This privacy policy outlines how we collect, use, disclose, and protect your information when you use our application.

By using CONNECTit, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our app.

2. Information We Collect

We collect and use the following information to provide you with the services of CONNECTit:

Personal Information

  • Phone Number, Email Address, and Address: Collected during account registration for identification, communication, and providing personalized services.
  • Basic Business Details: Such as business name, description, and other information for creating your business mini-website.
  • Device ID: To restrict users from logging in to multiple devices simultaneously.

Permissions We Require

  • Call Logs: To automate post-call communications via SMS and WhatsApp. We only access this information with your explicit permission, and it is used to send personalized messages after the call ends to support marketing automation for business owners.
  • Contacts: For smoother functioning of communication features. We do not share or misuse your contact information.
  • Phone: To identify network and connectivity issues and improve functionality.
  • SMS: To send automated text messages to your contacts after a call.
  • Storage: To save and manage media files related to your business mini-website and social media posts.
  • Battery Optimization: To ensure our app runs smoothly without consuming a large amount of battery.
  • Notifications: To send you notifications about app updates, feature enhancements, and important alerts.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • To automate post-call communications via SMS and WhatsApp with personalized messages for marketing purposes.
  • To create and display your business mini-website.
  • To send personalized social media posts for festivals with your business name and logo.
  • To optimize and improve the app’s functionality and user experience.
  • To manage user accounts and provide customer support.
  • To ensure compliance with Google Play Store policies and maintain app security.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:

  • With Service Providers: Who help us operate our app, such as cloud service providers. These partners are bound by confidentiality agreements.
  • For Legal Reasons: If required to comply with legal obligations, protect our rights, or respond to requests from government authorities.

5. Data Security

We use commercially acceptable means to protect your data, but please be aware that no method of transmission over the internet or electronic storage is 100% secure. We strive to use strong security measures to keep your information safe.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this privacy policy. We may retain your information to comply with legal obligations, resolve disputes, or enforce our agreements.

7. Background Operation

Our app operates in the background to ensure smooth functionality, such as sending automated messages. We optimize the app to minimize battery consumption.

8. Children’s Policy

CONNECTit is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete the information promptly.

9. Cookies Policy

CONNECTit may use cookies and similar technologies to enhance your experience on our app and website.

What Are Cookies?

Cookies are small data files that are stored on your device when you use our app or visit our website.

Why We Use Cookies

  • To improve app functionality and user experience.
  • To remember your preferences and settings.
  • To analyze app usage for better performance.

You can control or disable cookies through your device settings. Please note that disabling cookies may impact the app’s functionality.

10. Account Deletion

If you wish to delete your CONNECTit account, follow these steps:

  1. Open the app.
  2. On the top-right corner, click on My Profile.
  3. Click on Delete Account.
  4. Enter your account password and click OK.

Upon successful deletion, your personal data associated with the account will be permanently removed, except where retention is required by law.

11. Your Rights

You have the right to access, update, or delete your personal information stored with us. For any data requests, please contact our support team.

12. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date.

13. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Technolite Business Solutions Pvt. Ltd.
Address: 525, Suratwala Mark Plazzo Hinjewadi Pune 411057 MH India
Email: system@connectitapp.com
Phone: +91 9035247007