Privacy Policy

Risk Management

Privacy Policy

Smart CONNECT QR
Operated by Technolite Business Solutions Pvt. Ltd.

1. Introduction

This Privacy Policy describes how Technolite Business Solutions Pvt. Ltd. (“Company”, “we”, “our”, “us”) collects, uses, and protects information when you use Smart CONNECT QR, our digital SaaS platform designed to help businesses collect Google reviews and improve online presence.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following information:

A. Business Information

  • Business name

  • Owner name

  • Contact number

  • Email address

  • Business address

  • GST details (if applicable)

B. Account Information

  • Login credentials

  • Subscription details

  • Payment transaction details

C. Customer Interaction Data

  • QR scan activity

  • Review redirection clicks

  • Basic usage analytics

D. Technical Data

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking data

3. How We Use the Information

We use collected information for:

  • Creating and managing user accounts

  • Activating Smart CONNECT QR services

  • Processing payments

  • Improving platform performance

  • Customer support and communication

  • Sending service-related notifications

  • Preventing fraud and misuse

We do not sell or rent user data to third parties.

4. Payment Information

Payments are processed through secure third-party payment gateways (such as Razorpay, Cashfree, PhonePe, Stripe,Payu etc.).

We do not store complete card details on our servers.
All payment data is processed securely by the respective payment gateway provider.

5. Data Sharing

We may share information with:

  • Payment gateway providers

  • Cloud hosting providers

  • Technical service providers

  • Government authorities (if legally required)

All partners are obligated to maintain data confidentiality.

6. Data Security

We implement appropriate security measures including:

  • SSL encryption (HTTPS)

  • Secure server hosting

  • Restricted access to sensitive data

  • Regular monitoring for vulnerabilities

However, no online system can guarantee 100% security.

7. Cookies Policy

Our website may use cookies to:

  • Improve user experience

  • Track usage analytics

  • Enhance website functionality

Users may disable cookies in their browser settings.

8. Data Retention

We retain user data as long as the account remains active or as required for legal and business purposes.

Users may request deletion of their account by contacting support.

9. User Rights

Users have the right to:

  • Access their data

  • Request correction of inaccurate data

  • Request deletion of data

  • Withdraw consent (where applicable)

Requests can be sent to our support email.

10. Third-Party Links

Smart CONNECT QR may redirect users to external platforms such as Google Review pages.
We are not responsible for privacy practices of third-party platforms.

11. Children’s Privacy

Our services are intended for business use only and are not directed toward individuals under 18 years of age.

12. Changes to This Policy

Technolite Business Solutions Pvt. Ltd. reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

13. Contact Information

For any privacy-related concerns, please contact:

Technolite Business Solutions Pvt. Ltd.
Email: support@connectitapp.in
Phone: +91-9035247007
Address: Pune, Maharashtra, Maharashtra, India